Salesforce Managed Services Provider

Whether you need support services or maintenance for the Salesforce platform, we will do it for you.

Maximize the Value of Salesforce with Expert Ongoing Support

At SourceITSolutions EMEA LLC (Sharjah, UAE), we understand that implementing Salesforce is only the first step in your digital transformation journey. To truly unlock its full potential, your Salesforce environment must be continuously optimized, proactively maintained, and aligned with the unique needs of UAE businesses.

Our Salesforce Managed Services are designed specifically to support UAE enterprises — ensuring your CRM runs smoothly, securely, and efficiently, while adapting to your organization’s changing goals and market requirements.

We operate as your dedicated Salesforce partner, providing end-to-end administration, enhancement, and strategic support. With our UAE-based delivery team backed by global expertise, you can focus on what matters most — business growth, customer engagement, and innovation, while we take care of the technology that powers it.

Our Salesforce Managed Service Offerings

1

Comprehensive Salesforce Support and Administration

Our managed services cover every aspect of your Salesforce environment — from daily administration to long-term strategy and optimization.
Our team of certified Salesforce professionals provides:
• User and license management
• Security audits and compliance monitoring
• Configuration updates and automation tuning
• Data quality management and deduplication
• Release management and system health checks
We ensure your Salesforce platform operates smoothly, securely, and efficiently at all times.
2

Continuous Optimization and Enhancements

Your business evolves — and so should your Salesforce system.
Our experts regularly review your business processes to identify opportunities for improvement. We help you implement new features, workflow enhancements, dashboards, and integrations that keep your Salesforce solution aligned with your goals.
From Sales Cloud and Service Cloud to CPQ and Experience Cloud, we help you leverage every Salesforce innovation to stay ahead of the competition.
3

Proactive Monitoring and Performance Management

Our managed services include proactive system monitoring, ensuring potential issues are identified and resolved before they impact your business.
We track performance metrics, integration health, and user activities to maintain maximum uptime and security. Regular maintenance and optimization help keep your CRM fast, stable, and compliant with best practices — in line with our ISO 9001 & ISO 27001 standards for quality and data protection.
4

Training, Support, and User Enablement

We believe long-term success comes from empowering your people.
Our training and user enablement services ensure your teams understand and effectively use Salesforce features to their full potential.
We offer on-demand support, Q&A sessions, and refresher workshops to help your users adopt new updates confidently and maintain consistent performance across departments.
5

Flexible Engagement Models

Every business is unique — and so are its support needs.
That’s why SourceITSolutions offers flexible managed service plans tailored to your size, complexity, and budget. Choose from:
• Full Managed Services: Complete Salesforce management by our experts
• Co-Managed Model: Collaborative approach with your internal team
• On-Demand Support: Hourly or project-based assistance as needed
No matter the model, we guarantee transparent communication, quick response times, and measurable results.

Why Choose SourceITSolutions

Certified Salesforce experts with multi-cloud expertise

01

Proven experience across Sales, Service, Marketing & CPQ Clouds

02

Proactive monitoring, issue prevention, and performance tuning

03

Scalable support models designed for agility and flexibility

04

Commitment to data security, quality, and customer success

05

ISO 9001 and ISO 27001 certified for quality and data security

06

Partner with SourceITSolutions for Continuous Salesforce Success

Let us manage your Salesforce environment — so you can focus on growing your business.

Our team ensures your CRM remains secure, optimized, and future-ready.

Contact us today to learn how our Salesforce Managed Services can help you maximize performance and ROI.

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