Salesforce Integration Services

Whether you need API-based, middleware solutions, or other, we are top-notch experts in Salesforce Integration Services.

We Are Experts at What We Do

Salesforce Integration Projects Tailored to Your Business Needs

At SourceITSolutions, we specialise in building robust Salesforce integrations that connect your systems, applications, and data sources into one intelligent ecosystem.
Our goal is to help businesses achieve seamless data flow, real-time visibility, and operational efficiency by integrating Salesforce with enterprise applications through API, ESB, and ETL-based integrations.

With our certified experts and proven methodologies, we ensure your Salesforce platform becomes the central hub of your business operations — delivering a unified, connected, and data-driven experience.

Integration Approaches We Offer

API Integration

We enable secure and seamless communication between Salesforce and other applications using APIs (Application Programming Interfaces).
By leveraging Salesforce REST and SOAP APIs, including Apex REST, we connect your CRM with external platforms to exchange data in real-time.
This approach simplifies business processes, eliminates manual effort, and enhances accuracy across multiple systems — ensuring your data always stays consistent and actionable.

ESB Integration

Our Enterprise Service Bus (ESB) integration approach connects multiple applications through a central communication hub.
This architecture eliminates the need for point-to-point connections, improving scalability, flexibility, and manageability.
We use ESB tools like MuleSoft, Tibco, and Kafka to streamline communication across your organisation’s systems — ensuring reliable data exchange and efficient process automation.

ETL Integration

We leverage ETL (Extract, Transform, Load) processes to move and synchronise data between Salesforce and external systems or data warehouses.
Using advanced tools, we extract data from multiple sources, transform it into a unified structure, and load it into Salesforce for reporting and decision-making.
This integration ensures clean, consistent, and reliable data, empowering your teams with accurate insights.

Salesforce Application Integrations

1

Marketing Automation Integration

Integrate Salesforce with leading marketing automation platforms like HubSpot, GetResponse, Mautic, or Autopilot to create unified customer journeys.
Synchronise campaign data, lead scores, and engagement metrics to deliver smarter, more personalised marketing experiences.
2

ERP Integration

Connect Salesforce with your ERP systems such as SAP, Microsoft Dynamics, IFS, or Sage to unify customer, financial, and inventory data.
This integration allows real-time access to billing, order history, and contracts directly from Salesforce — optimising sales and operational efficiency.
3

Call Centre Integration

Enhance customer service efficiency by integrating Salesforce Service Cloud with CTI platforms like Amazon Connect, Genesys, Twilio, or Natterbox.
This connection enables real-time call data, automated screen pops, and faster case resolution, ensuring exceptional customer experiences.
4

Qualtrics Integration

Combine Salesforce CRM data with Qualtrics survey insights to capture real-time feedback, analyse customer sentiment, and take immediate action to improve satisfaction and retention.
5

ETL & ESB Integration

We implement ETL and ESB integrations using powerful solutions such as MuleSoft, Kafka, Tibco, and Jitterbit, enabling seamless, high-volume data synchronisation and business automation across complex IT environments.
6

Payment Platform Integration

Integrate Salesforce with payment gateways like Stripe, PayPal, or Authorize.Net to automate transactions, track payments, and streamline invoicing — all within your CRM.
This not only improves cash flow visibility but also simplifies the order-to-cash process.
7

Ecommerce Integration

Connect your Salesforce CRM with ecommerce platforms such as Shopify, WooCommerce, or Magento to unify customer data, orders, and interactions.
This integration supports omnichannel strategies, improves personalisation, and enhances post-purchase service.
8

Third-Party Application Integration

Extend Salesforce capabilities by integrating it with specialised third-party applications across sales, marketing, finance, and HR.
We design custom integrations that align perfectly with your business processes, ensuring smooth operations and a centralised data ecosystem.

Benefits of Salesforce Integration Services

  1. Foster Growth

Scale your business seamlessly by building an integrated ecosystem that grows with you.
As your operations expand, your connected systems ensure consistent performance, real-time insights, and simplified scalability.

  1. Centralise Data

Break down silos and gain a 360° view of your customers. Integrated data enables smarter decision-making, improved collaboration, and consistent customer experiences across departments.

  1. Improve Data Quality

Eliminate duplication and inconsistency. Our integrations maintain data accuracy and reliability, ensuring every decision is based on clean, trusted information.

  1. Enhance Your Tech Stack

Make the most of your existing systems by integrating them with Salesforce.
A connected tech stack improves agility, reduces redundancy, and increases your ROI from both Salesforce and your existing enterprise tools.

Why Choose SourceITSolutions

Certified Salesforce integration experts with proven multi-cloud experience

01

Expertise across API, ESB, and ETL integration models

02

Successful projects in ERP, Payment, and Marketing integrations

03

Strong domain experience in Real Estate, IT, and Professional Services

04

ISO 9001 and 27001 certified — ensuring quality and data security

05

Create Connected Digital Experiences with SourceITSolutions

Transform how you engage with customers, partners, and employees.
Let our Salesforce-certified experts design portals that connect people, enhance collaboration, and drive business success.

Start your Salesforce Experience Cloud journey with SourceITSolutions.

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